Warranty Info

The screen frame is warranted against cracking, breaking, warping, or otherwise failing for as long as you live in your home. The fiberglass screen cloth will not tear or rip. If it does, Vanguard Windows will provide a new fiberglass screen cloth at no charge, all labor excluded. This warranty is transferable to the next homeowner.

PVC Frame and Sashes – Lifetime Non-Prorated Transferable Warranty

The welded corners will never separate. The PVC extrusions will not CHIP, CRACK, DELAMINATE, PEEL, FADE, BLISTER, PIT, or WARP for as long as you live in your home. Exterior painted colors are warranted for 20 years to not blister, crack or peel, and have a 10 year warranty on fading. These warranties are transferable to the next homeowner.

Hardware – Balances – Other Moving Parts – Lifetime Non-Prorated Transferable Warranty

All of the hardware (balances, tilt latches, crank mechanisms, rollers, and all other hardware components) is warranted against breaking, cracking, or otherwise failing for as long as you live in your home. This warranty is transferable to the next homeowner.

Insulated Glass – Lifetime Non-Prorated Transferable
Insulated Glass – Lifetime Non-Prorated Transferable Warranty

The insulated glass seal will not fail for as long as you live in your home. Insulated glass with SunBlinds between the panes is also covered for as long as you live in your home. The insulated glass unit is warranted to be free from material obstruction of vision caused by film formation or dirt collection between the interior glass surfaces under Federal Specification DD-G-451C. When transferring the warranty, the second property owner will be entitled to a 50% discount on the cost of a new insulated unit, should the original become defective as a result of the above reasons. However, if the insulated glass unit should fail prior to ten years after the original window or door purchase, the replacement unit will be at no charge.

Glass Breakage – Lifetime Non-Prorated Warranty

If the insulated glass in any Vanguard Window installed in your home should break or crack for any reason, then Vanguard Windows will provide a new piece of insulated glass at no charge.

Screen – Lifetime Non-Prorated Transferable Warranty

The screen frame is warranted against cracking, breaking, warping, or otherwise failing for as long as you live in your home. The fiberglass screen cloth will not tear or rip. If it does, Vanguard Windows will provide a new fiberglass screen cloth at no charge, all labor excluded. This warranty is transferable to the next homeowner.

Condensation

The appearance of condensation or frost on either the inside or the outside surface of the insulated glass unit does not indicate a defective seal, an improper installation, or faulty workmanship. This is a direct result of excess moisture in the house or exterior condensation.

Procedure

Vanguard Windows, or an authorized representative, reserves the right to inspect any window or door for which a warranty claim is made. Vanguard Windows will then forward to the installing contractor the warrantied parts at no charge. All claims should be made to the Certified Vanguard Professional Contractor. In no event shall Vanguard Windows be liable for special, incidental or consequential damages, or for any delays in the performance of the warranty due to circumstances beyond its control.

The Fine Print

Caulking, which is required in most installations, is not considered part of the product; therefore, it is not covered by this warranty. The only issues which could void this warranty are improper installation, acts of God, and/or misuse or abuse. For commercial applications, the warranty is limited to 50 years.

Warranty Transfer

To transfer this warranty to a second homeowner, fill out the attached warranty transfer form and forward it, along with the processing fee of $50.00, to Vanguard Windows within 60 days of property transfer.

Online Registration Form

Secondary Homeowner